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Vary wording — a slightly different message for every contact

5 min read · Updated 2026-10-15

“Vary wording — a slightly different message for every contact” is a Direct University lesson from Direct REI, the AI cold-outreach platform and CRM for real estate investors. Turn on Vary wording and AI writes other ways to say each sentence of your campaign messages, so every contact gets their own mix — the same offer and facts, never hundreds of copies of the exact same email or text.

Spam filters and phone carriers notice when hundreds of people get the exact same message. Vary wording gives every contact their own version: AI writes up to three other ways to say each sentence of your campaign messages, and each contact gets a different mix. A five-sentence email can go out in more than a thousand versions — all saying the same thing.

Turn it on

  1. Open the Email or Texting page and pick the campaign in the message editor.
  2. Under the message, tick Vary wording, then click Save.
  3. About a minute later, the 🔀 line under the message says About N versions of this message. Click See them to look them over.

Until a message's versions are ready, it goes out exactly as you wrote it — nothing waits. Vary wording is on every paid plan and doesn't use your monthly AI allowance.

What changes — and what never does

Only how each sentence is worded changes. These always stay exactly as written:

Every version is checked before it can be sent: it has to keep the same meaning, keep words that carry your offer (cash, as-is, no fees or commissions, no repairs), keep every "no" and "not", stay "I" or "we" the way you wrote it, keep a question a question, and never add a time of day or a day ("Good morning", "today"). A version that fails any check is never used.

The mix isn't random each time: a contact gets the same version of a message whenever it's built for them, so a retry sends the same words.

See and edit the versions

Click See them on the 🔀 line. For each message (Email 1, Email 2…) you see every sentence as written with its versions underneath:

The Samples at the bottom show what three of the campaign's contacts get — click Shuffle samples to see others. For an email, 👁 Preview email → A sample version ↻ shows the whole email one contact gets; click it again for the next contact.

When you edit a message

Sentences you didn't touch keep their versions. New or changed sentences get new versions about a minute after you save — until then that message goes out as written, and the 🔀 line says how many sentences are waiting.

Texts

Text versions use plain keyboard characters and are never much longer than your sentence. The character counter under a text shows the longest version, so you can see if any version would split into two texts.

Good to know: emails and texts you type by hand and AI replies never vary. Copying a campaign keeps the setting and its versions. Oliver can turn it on for you — "vary the wording on the Polk County texts".
This lesson lives in Direct University inside the Direct REI app, where you can search every lesson and ask the built-in AI assistant. Sign in to open it there.

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About Direct REIDirect REI is an AI cold-outreach platform and CRM for real estate investors. Its AI acquisition manager, Oliver, pulls county property records, finds the owners, and runs text, email, direct mail, calls, and ringless voicemail from your own mailbox and phone number — replying in your voice, and placing the calls itself when you ask.

Start free — let Oliver run the outreach.

Free plan, no card. Oliver finds the leads and runs email, SMS, and mail from your own accounts.

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