Getting Started
Add your team — seats & roles
4 min read · Updated 2026-09-05
“Add your team — seats & roles” is a Direct University lesson from Direct REI, the AI cold-outreach platform and CRM for real estate investors. Give a VA, acquisitions manager, or partner their own login. How seats, roles, and account switching work.
Direct REI lets other people work inside your account with their own logins — no password sharing. Manage it all under Settings → Team (only the owner and admins see the team controls).
Seats by plan
- Free / Starter: 1 seat (just you).
- Pro: your seat + 2 extra — enough for a VA plus an acquisitions manager or partner.
- Scale: unlimited seats.
The four roles
- Owner — you. Full control, including billing.
- Admin — everything except billing/ownership, including managing other team members.
- Member — works the account (contacts, outreach, dialer) but can't manage the team.
- Viewer — read-only.
How to invite someone
- Go to
Settings → Team.
- Enter their email and pick a role.
- Direct REI generates a signup link with that email locked in. Send it to them.
- They create their own password and log in. You never see or handle their credentials.
Heads up: for your security, you create the invite but each teammate sets their own password. Never share your own login. Remove anyone's access anytime from Settings → Team.
Account switching
Once someone accepts, they get an account switcher in the top bar. They switch into your account and see your data — and your plan's caps apply while they work in it, not their own. A VA on a free personal account still gets full Pro capabilities while working inside your Pro account.
Tip: The most common use is dropping a cold-calling VA into your Dialer rotation. Sell the Earth (in the partner list) trains real-estate VAs specifically for this.
What's next
Put a teammate to work in the Cold-call workflow with the dialer.
This lesson lives in
Direct University inside the Direct REI app, where you can search every lesson and ask the built-in AI assistant.
Sign in to open it there.
Related lessons
Cold-call workflow with the dialerVideo walkthrough + a focus card you configure, multi-line dialing, quick-action outcomes, and the one-click "Interested → deal" promotion.Outreach Tips · 6 min read
Custom fields — track what your business actually cares aboutAdd your own fields to buyers, sellers, other contacts, and properties — then filter, sort, and export by them like any built-in field.Getting Started · 4 min read
CSV import template — the best format to uploadDownload a ready-made spreadsheet for buyers, sellers + properties, other contacts, or deals. The columns map themselves — replace the sample rows, save as CSV, import.Getting Started · 5 min read
About Direct REIDirect REI is an AI cold-outreach platform and CRM for real estate investors. Its AI acquisition manager, Oliver, pulls county property records, finds the owners, and runs text, email, direct mail, calls, and ringless voicemail from your own mailbox and phone number — replying in your voice, and placing the calls itself when you ask.
Start free — let Oliver run the outreach.
Free plan, no card. Oliver finds the leads and runs email, SMS, and mail from your own accounts.
Try Direct REI free →